The replies to most of the questions during operation can be found in Trouble Shooting in Operation Manual or Process Manual; if not, please contact Landglass:

Service Phone:0086-379-65298873

Fax:0086-379-65298869

24 hours phone:0086-13592083663

E-mail:land_service@landglass.com

The overseas customers can contact Landglass or local service centers:

Former Soviet Union Areas:serg@eastglass.ru

Southeast Asia:seekksin@singnet.com.sg

Europe:freyhermann@aol.com

freyhermann@t-online.de

Iran:hassan_malekafzali@yahoo.com

U.S.A. & Canada: info@igesolutions.com

Please note: before the service engineer gives solution, he may need to know:

1. the model of your furnace;

2. at what conditions the problems happen and the detail description of the problems;

3. if the quality of the end products is concerned, please describe the quality problems in details, for example: the location of the white haze, how the glass bent, etc; meanwhile, please provide the tempering parameters during tempering.